This page explains how to delete your account in the Leo app, published by Leo Kipuso Limited, and what happens to your data.
1. How to request deletion
- Email support@leokipuso.com with the subject Delete my Leo account.
- Send it from the email address on your account, or include the phone number or email you use to sign in, and your username.
- We may ask you to confirm the request with a one-time code so that nobody else can delete your account.
We will confirm by email and complete the deletion within 30 days.
2. What we delete
- Your account and profile (name, username, phone number, email address, profile photo).
- Your listings and their photos, comments, likes, favourites and reviews.
- Your seller verification information, unless we must keep it by law.
- Your notification token and sign-in connections such as Google sign-in.
3. What we may keep
- Payment and transaction records, kept for as long as Tanzanian tax and accounting law requires.
- Records needed to resolve an open dispute, prevent fraud or comply with a legal request.
- Auction bid history may be kept in anonymised form so past auctions stay accurate.
Anything we keep is protected as described in our Privacy Policy and deleted when it is no longer needed.
4. Delete some data without closing your account
You can delete individual listings and edit your profile at any time in the app. To ask us to delete other specific information without closing your account, email support@leokipuso.com.